Getting started

Placing your first order

Updated 10/18/2026 · 7 min read

Step-by-step guide: browse services, configure your order, pay with crypto or wallet, and track delivery in your portal.

New to Risendo? This guide walks you through your first purchase from start to finish — no account required, though creating one makes tracking easier.

Before you start

Make sure your Instagram profile or post is public and accessible. We never ask for your Instagram password — only your @username or a public post/reel/story link.

  • Followers: your public @username
  • Likes, post views, comments, saves: a link to the Instagram post (instagram.com/p/... or /reel/...)
  • Reel views: a link to the Reel (instagram.com/reel/...)
  • Story views: a link to the Story (instagram.com/stories/...)

Step 1 — Choose a service

Open the Services menu in the site header, or go to the Instagram Services hub at /instagram-services. Each service has its own product page:

  • Buy Instagram Followers — /buy-instagram-followers
  • Buy Instagram Likes — /buy-instagram-likes
  • Buy Instagram Post Views — /buy-instagram-views
  • Buy Instagram Reel Views — /buy-instagram-reel-views
  • Buy Instagram Story Views — /buy-instagram-story-views
  • Buy Instagram Comments — /buy-instagram-comments
  • Buy Instagram Saves — /buy-instagram-saves

Step 2 — Configure your order

On the product page, use the order card on the right to set up your purchase:

  1. If the service offers quality tiers (e.g. Starter, Real, Premium for followers), pick the tab that matches your budget and goals.
  2. Select a package size or enter a custom quantity within the allowed range.
  3. Enter your target — @username for followers, or paste the Instagram link for likes, views, comments, and saves.
  4. Review the live price summary at the bottom of the card.

Buy now or add to cart

Click Continue to checkout to go straight to payment, or Add to cart if you want to combine multiple services. Open /cart anytime from the cart icon in the header to review items before checkout.

Step 3 — Complete checkout

At /checkout you will see your order summary and payment options:

  1. Guest checkout: enter your email (required) and name (optional). No account is needed.
  2. Logged-in checkout: your details are pre-filled from your portal profile.
  3. Choose a payment method — Wallet balance (instant, if you have enough funds) or Crypto via OxaPay (BTC, ETH, USDT, and more).
  4. Enter an optional coupon code if you have one.
  5. Click Place order or Pay with crypto to finish.

Paying with crypto

You will be redirected to OxaPay to complete your crypto payment. After sending funds, return to the payment status page — we poll for confirmation automatically. Once confirmed, you are taken to the order confirmation page.

Step 4 — Track your delivery

After payment, delivery typically starts within minutes. Track progress in one of these ways:

  • Logged in: go to Portal → Orders (/portal/orders) and open your order for live delivery progress.
  • Guest: create an account from the confirmation page using the same email, or save your confirmation link.
  • Order statuses move through Pending → Processing → In progress → Completed.

Need help?

Browse more guides in this Help Center, check the FAQ at /faq, or open a support ticket from Portal → Support (/portal/tickets/new) if something does not look right.

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