Some engagement naturally drops off over time — especially followers. Risendo's refill guarantee tops up anything that slips during the warranty window at no extra cost.
What the refill guarantee covers
If your delivered count drops below what you paid for within the guarantee period, we automatically refill the difference. You do not need to monitor counts yourself — our system tracks retention and queues refills when needed.
- Followers that unfollow within the warranty window
- Likes or views that drop below the delivered amount
- Applies to eligible quality tiers listed on each product page
Which services include refills
Refill coverage depends on the service and quality tier you choose. Higher tiers (Real, Premium) typically include longer warranty periods and automatic refills. Check the product page and package description for the specific refill policy before ordering.
- Instagram Followers — refills included on Real and Premium tiers (typically 30 days).
- Instagram Likes — auto-refill within warranty on eligible packages.
- Instagram Views — refill-backed on most packages.
- Comments and Saves — coverage varies by tier; see product page details.
How automatic refills work
- Your order completes and delivery finishes.
- Our system monitors your count during the warranty window.
- If engagement drops below the delivered amount, a refill order is created automatically.
- The refill is delivered using the same gradual pacing as your original order.
Requesting a manual refill
If you notice a drop that has not been refilled automatically, you can request one manually:
- Sign in and go to Portal → Support (/portal/tickets/new).
- Choose the Orders category.
- Include your order number, the service name, and a brief description of the drop.
- Our team will verify eligibility and process the refill.
When refills do not apply
- The warranty period has expired.
- You changed your username or made the profile private during delivery.
- You purchased a tier that does not include refill coverage.
- Instagram removed content (e.g. a deleted post or banned account).
Tips to maximize retention
- Keep your profile public and active — post regularly.
- Choose Real or Premium tiers for stronger retention.
- Avoid buying from multiple providers simultaneously on the same target.